Terms & Conditions

1. Eligibility

  • You must be 18 years or older or the legal gambling age in your region.
  • Access is restricted from Prohibited Jurisdictions as listed on our Website.
  • You are allowed to open only one account.
  • The Website cannot be accessed using VPNs, proxies, or any tools designed to bypass geographic restrictions.

2. Account Registration & Verification

  • All information provided must be accurate and current.
  • The Operator may ask for verification documents (ID, proof of address, ownership of payment methods, etc.).
  • Accounts may be suspended or closed if verification is not completed.
  • You are responsible for maintaining the security of your account login.

3. Responsible Gambling

  • We offer tools such as deposit limits, loss limits, cooling-off periods, and self-exclusion options.
  • If you choose self-exclusion, you must not attempt to reopen or create a new account.
  • For assistance, please visit our Responsible Gambling page or local support organizations.

4. Deposits & Withdrawals

  • All deposits and withdrawals must utilize payment methods registered in your name.
  • The Operator may require verification before processing withdrawals.
  • Processing times may vary based on payment providers and KYC checks.
  • Fees or currency conversion charges may apply.
  • Dormant accounts may incur administrative fees after a period of inactivity, as permitted by law.

5. Bonuses & Promotions

  • All bonuses are subject to Bonus Terms, which include wagering requirements, game weighting, and expiration rules.
  • Bonus abuse (such as multi-accounting, irregular betting patterns, or exploiting mechanics) may result in the cancellation of bonuses and winnings.
  • In the event of a conflict, the specific Promotion Terms will take precedence over these general Terms.

6. Fair Play & Prohibited Activities

You agree not to:

  • Utilize bots, scripts, or automated tools.
  • Exploit bugs or loopholes in games.
  • Collude with other players.
  • Launder funds or engage in fraudulent activities.
  • Create multiple accounts.

Violating these terms may result in account closure and confiscation of funds.

7. Game Rules & Technical Issues

  • Game rules and RTP information are provided by the game suppliers.
  • In the event of a technical error or malfunction, affected bets may be voided, and the round may be replayed or refunded.
  • Disconnections will follow the game provider’s policies.

8. Privacy & Data Protection

  • Personal data is processed in accordance with our Privacy Policy.
  • Cookies and similar technologies are utilized as outlined in our Cookie Policy.
  • Verification and transaction data may be retained as required by law.

9. Complaints & Disputes

  • For complaints, please contact Customer Support with relevant details.
  • If unresolved, you may escalate the issue to a Compliance team or, where necessary, an ADR body.
  • The Operator may retain records of communications for dispute resolution purposes.

10. Liability

  • The Services are provided “as is.” Availability is not guaranteed.
  • The Operator is not liable for failures on the part of third parties (internet providers, payment processors, game suppliers).
  • The Operator is not responsible for indirect or consequential damages, unless mandated by law.

11. Account Closure

  • You may close your account at any time through Customer Support.
  • The Operator may close or suspend accounts due to legal obligations, responsible gambling concerns, verification issues, or violations of the Terms.

12. Changes to Terms

The Operator reserves the right to update these Terms at any time. Continued use of the Website after changes indicates your acceptance of the updated Terms.

13. Governing Law

The Terms are governed by the laws of the jurisdiction where the Operator is licensed. Any disputes will be resolved according to the rules of that jurisdiction.

14. Contact

For questions or assistance:
Customer Support: support@7signs.com