Responsible Gaming

We encourage all players to read this information thoroughly and reach out if you require assistance at any time.

Our approach to responsible gaming

Responsible gaming is a shared commitment between 7Signs and our players. We focus on three key principles:

1. Preventing underage gaming

Access to 7Signs is limited to individuals who meet the legal age requirement in Australia. We implement age-verification procedures to prevent minors from creating accounts or accessing real-money games. Parents or guardians who suspect that a minor has gained unauthorized access should contact our support team immediately.

2. Encouraging informed and moderate play

We promote healthy gaming habits by providing players with tools and information to manage their activity, set personal limits, and understand the risks associated with gambling.

3. Identifying and assisting at-risk players

Our team is trained to recognize signs of problematic behavior. We offer self-exclusion tools and direct access to professional support organizations for players who may need assistance.

Staying in control: Self-management tools

To help you manage your gaming behavior responsibly, 7Signs offers several customizable tools within your account dashboard.

Deposit limits

You can set daily, weekly, or monthly deposit limits to control how much money you add to your account. Limits can be decreased at any time and take effect immediately. Limit increases take effect after a cooling-off period.

Loss limits

A loss limit helps you manage potential negative outcomes by restricting the total amount you can lose over a chosen period.

Wagering limits

Wager limits restrict the total amount you can stake during a specific timeframe. This helps ensure your spending remains within your intended budget.

Session time limits

These limits allow you to control the amount of time you spend playing. When the limit is reached, you will be logged out automatically.

Reality checks

You may activate on-screen reminders that display how long you have been playing. These provide a helpful pause to reassess your activity.

Time-outs (Cooling-off periods)

If you need a short break from gaming, you can apply a time-out lasting from 24 hours to several weeks. During this period, you cannot deposit or play but can still log in to withdraw funds.

Self-exclusion

If you feel that gaming is no longer enjoyable or is causing harm, you can choose to exclude yourself from 7Signs for a longer period (six months, one year, or permanently). Once activated, self-exclusion cannot be reversed. Your account will be fully restricted, and you will no longer receive marketing materials.

Recognizing problematic gaming behavior

Gambling should always be a source of entertainment, not a solution for financial difficulties or emotional distress. If you are unsure whether your gaming habits are becoming problematic, consider the following questions:

• Do you spend more time or money on gaming than you intended?
• Do you chase losses or try to win back what you have lost?
• Do you feel irritated, frustrated, or anxious when not gaming?
• Have you neglected responsibilities, work, or personal relationships because of gaming?
• Do you borrow money or use funds intended for other purposes?
• Do you hide or lie about your gaming habits?
• Do you feel gambling is affecting your emotional well-being?

If you answered “yes” to several of these questions, we strongly recommend taking a break or seeking professional support.

Tips for healthy and responsible gaming

Here are practical guidelines to help you maintain control:

• Set a personal budget before you start playing.
• Only gamble with money you can afford to lose.
• Keep track of time and avoid extended sessions.
• Do not chase losses.
• Avoid playing under the influence of alcohol or when feeling upset.
• Balance gaming with other hobbies and responsibilities.
• Treat gambling as a form of entertainment, not a way to earn money.

Preventing underage access

7Signs employs age-verification measures for all new accounts. To support responsible online behavior at home, we recommend:

• Using child-protection software such as Net Nanny, Cyber Patrol, or Qustodio.
• Not sharing login information with minors.
• Keeping payment methods and personal data secure.
• Logging out after each session.

If you suspect an underage individual is accessing gambling platforms, contact customer support immediately.

Support and professional assistance

If you need additional help or advice, several independent organizations provide confidential and free assistance:

• Gambling Therapy – offers global support: https://www.gamblingtherapy.org
• Gamblers Anonymous – peer support groups: https://www.gamblersanonymous.org
• GamCare – support resources and helplines: https://www.gamcare.org.uk

These organizations are available to anyone seeking guidance for themselves or a loved one.

Our commitment to your safety

7Signs is dedicated to maintaining a secure and responsible gaming environment. We continuously review our systems, collaborate with industry experts, and train our support staff to uphold the highest standards of player protection.

If you have questions about responsible gaming, need advice, or want help adjusting your limits, our customer support team is available 24/7.